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FAQS.
If you can't find the answers you're looking for, please don't hesitate to get in touch with your enquiry.
Every project is unique in scope and scale. I have delivered on completed projects ranging from £10,000 to £300,000, and know that many projects budget for far more than that. However, smaller or one-off services may only be billed at a few days of work.
For contractor work such as build and engineering I can gather ballpark estimates from my trusted network of suppliers to assist with your budgeting.
Koncept specialises in experience writing and design consultation, along with a range of other in-house creative services. While we do not directly provide contractor-based services such as construction or electrical engineering, I maintain a trusted network of suppliers. If selected by the client, I collaborate closely with these partners, offering project management and creative oversight to support full project delivery.
Koncept can also be engaged in pre-release activities, including training, system programming, and promotional support to ensure a successful launch.
Absolutely! Koncept can be engaged at any stage of your project journey, whether for comprehensive support or one-off services such as graphic, audio, or video production. I offer a competitive day rate for standalone services, providing expert assistance exactly where and when it's needed in your project timeline.
Yes! I have years of wisdom to impart and would be happy to speak at your event. I have previously covered topics such as diversification, future proofing, branding, experience design theory, and more.
Yes! We’re always seeking new suppliers with unique skills, whether in scenic building, graphic design, printing, programming, engineering, or other specialties. If you believe your expertise or team could contribute to one of our client projects, I'd love to hear from you.
All contractors in our network are thoroughly vetted before being added to our network list.
A non-refundable deposit equivalent to one full day rate charge is required before any work commences. On completion of work, an invoice will be issued which must be paid within 14 days of issue. Statements of Work (SOW) are agreed to at each stage of a project.
Dependant on the nature of the project, partial payment may be required at other stages during the project.
Absolutely. I understand the sensitive nature of production work and am fully willing to sign NDAs. If collaboration with our network becomes necessary, I'm also prepared to extend the confidentiality obligations of your NDA to all involved parties
Project timelines can vary significantly. Individual one-off services typically take between 2 to 5 working days to complete, though this may be shorter or longer depending on the specific scope of work. Comprehensive experience writing and development generally require 10 to 20 working days, often involving multiple iterations to ensure client satisfaction.
Full-scale production timelines depend heavily on the project's complexity and the contractors engaged by the client. I have successfully delivered projects ranging from a few weeks to several months, and in some cases, even years, based on the scale and requirements involved.
Absolutely. I primarily create royalty-free media to ensure ease of use for our clients. However, upon request, I can produce media incorporating copyrighted content. In such cases, it is the client’s responsibility to obtain all necessary licenses and permissions for the use, display or playback of any copyrighted material.
AI is a very powerful and time saving tool, and as such I use generative AI for quickfire visuals during the blue-sky phase of development to get ideas across to clients quickly and cost effectively. However I NEVER use AI for final end-user deliverables.
My mantra is this: AI is part of the process, not part of the product.
I urge caution to clients on the use of AI for writing experiences, as re-writing content can be costly. And I strongly advise against the use of AI for any final content.
Any AI content displayed in my work is accompanied with generative AI disclosures.
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